Contact StreamBull support
Email adriaan@adb-code.be with your device model, Android version, StreamBull version and a short description of what happened. Include the steps that reproduce an app issue and a screenshot if it helps.
Do not send provider passwords, full playlist URLs containing credentials, purchase tokens or payment details. Remove private information from screenshots.
Provider and content questions
Contact your media provider for its account access, channel availability, EPG data or service outages. StreamBull support cannot provide playlists, provider credentials or access to media.
Purchases and subscriptions
If your installed version offers a Google Play subscription, manage or cancel it in Google Play. Uninstalling an app does not cancel a subscription. Send only a Google Play order reference when support needs to identify a purchase.
Common questions
Does StreamBull include channels, films or subscriptions to media providers?
No. StreamBull is a player. You supply your own authorised playlist or compatible provider access. A StreamBull purchase, if offered, covers app functionality only.
Which sources can I add?
The app supports M3U playlists and compatible Xtream providers. An optional XMLTV EPG URL can supply programme information. Availability and compatibility depend on your provider.
Which devices does it support?
The app is built for Android phones, Android tablets and Android TV. No iPhone, Apple TV, desktop or browser version is being announced here.
Why is the programme guide empty?
A guide needs programme data from your provider or the EPG URL you configured. Check that the URL is correct and reachable, allow the catalogue and guide to refresh, and contact your provider if its data is unavailable.
Can I change the audio or subtitles?
Yes, when tracks are available. Choose a track in the player or set preferred languages in Settings. An unavailable language cannot be created from a stream that does not include it.
Why will a channel or video not play?
Check your network connection, provider details and the provider’s service. If other content works, the unavailable stream may be a provider issue. Contact support for an app error, with the app version, device model and steps to reproduce it.
What do the profiles do?
The two profiles are stored on your device and keep favourites and viewing history separate. They are not online accounts and do not synchronise across devices.
What will StreamBull cost?
The Google Play release and its purchase options have not been announced on this website. Any price, billing period and trial eligibility will be shown before a purchase in Google Play.